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Hello

My Name is Dewbien

I’m a social housing expert and Non-Executive Director with over 20 years of experience across local authorities, ALMOs, and housing associations. My work focuses on helping organisations meet regulatory standards and deliver better outcomes for residents and staff.

On this site, you’ll find:

  • A growing collection of free guides on complaints, engagement, and housing reform (downloads available in the Members Area)

  • My speaking and training services, including events, panels, and workshops

 

Whether you're here for insight, inspiration, or support - I’m glad you’ve found your way here.

Social Housing
Guides

Explore practical, plain-English guides on complaints, engagement, regulation and cultural change.


(The slideshow below features highlights from my white papers and infographics.)

 

Members can download free full PDF versions in the member downloads area.

View the Social Housing Guides gallery to see more.

Services

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CONSULTING

Strategy, insight and support to help you improve services and meet regulatory standards.

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SPEAKING

Keynotes, panels and workshops that inspire change and bring tenant voice and accountability to life.

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DESIGN

Clarity-led content, frameworks and tools that simplify complex issues and support culture change.

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TRAINING

Engaging, practical learning on complaints, engagement, cultural competence and frontline leadership.

CONTACT

If you're looking for fresh insight, practical solutions or a trusted voice for your next event, I'd love to hear from you.

 

I offer strategic consultancy, facilitation and speaking engagements tailored to housing, inclusion, local government and public services.

 

Complete the form to start the conversation. 

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